Check Challenge Appeal

On the 1st April 2017, the Valuation Office Agency (VOA) published their updated rateable value of all business properties for the next five years. The process formally known as Revaluation.

To coincide with the latest revaluation, the Government has also introduced a new business rates appeals process which is supposed to enable better management and transparency of the claims appeal stages. This new process is known as Check, Challenge, Appeal (CCA).

In order to start the process, you will require a Government Gateway account. If you haven’t already got a Gateway account, please see our guide on registering for the Government Gateway for Business Rates.


In the first stage, the ratepayer formally checks with the valuation officer (VO) the details of their assessment. This is the start of the process and sets what is called the “material day” by which the assessment is to be considered. This in turn affects the date from which any amendment to the assessment may become effective.

The ratepayer, or their agent, confirms the specifics of the property which the VO has used in order to reach their valuation. If the VO’s information is suspected to be inaccurate, they then submit any revised information as a formal declaration to be considered.

* Please Note: This stage can take a while to complete and the ratepayer cannot proceed to the next stage until it has.


Once the check stage has been concluded, a very detailed proposal may be submitted to the VOA setting out the precise details and evidence to support the proposed alteration. This must be submitted by the ratepayer or their agent within a 4 month window after of the conclusion of the Check stage.

* Please Note: If your application reaches this stage, it could take more time to conclude and the ratepayer cannot proceed to the next stage until it has.


When the Challenge stage has concluded, the ratepayer or agent will receive a decision notice. If the challenge concluded without the desired resolution, the ratepayer or their agent has 4 months in which they may appeal to the Valuation Tribunal for England. In rare cases, from there an appeal to the Upper Tribunal, and potentially the upper courts, may be made.

It is hoped that the vast majority of cases never reach this stage and are satisfactorily dealt with during the first two stages.


Start your process today. Call us on 0161 872 7145 and reduce your business rates.

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